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Job Summary

Gather, analyze, and document business requirements for internal customers. Ensure technology solutions align with business needs and strategic goals. Research, design, document, test and leverage business solutions. Assist in defining and planning departmental project roadmaps. Partner with clients and manage prioritization and delivery of IT services for an application module or subject area.

Major Tasks, Responsibilities, and Key Accountabilities

• Interfaces with Business Stakeholders and IT infrastructure teams to define, gather, and document business processes and needs, and translate into detailed functional specifications for development. Performs business systems and process analysis of existing and future systems/processes. Conducts interviews and requirements gathering workshops. Ensures sign-off of all artifacts.

• Coordinates requirements for new and existing applications. Assists in testing, training plan development and training, support for users, and developing user documentation (i.e. web manuals, reference guides, etc.). Participates in QA process; identifies test cases; explains complex processes; aids in developing test plans.

• Analyzes current state and emerging technology/application functionality and business needs proactively to add value.

• Develops detailed business case, ROI calculations, value definition, cost assessments (expense/capital), benefits, and risk analysis

• Works with the project team to manage project scope and timeline, from conception to implementation. Manages project tasks and project life cycle phases (i.e. defining requirements, documentation, process flows and specifications, etc.) to meet customer goals and requirements. May act as a Project Manager on approved projects, defining scope, project schedules, and implementing solutions per IT tollgate processes.

• Coordinates relationship and communication with the client and prioritizes the delivery of IT services.

• Conducts root cause analysis using knowledge of applications, interfaces, and technology for defect resolution in a module or subject area.

Nature and Scope

• Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.

• Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues.

• May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority.

Work Environment

• Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

• Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

• Typically requires overnight travel 5% to 20% of the time.

Education and Experience

• Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas.

Preferred Qualifications

•7+ years of Oracle EBS Implementation/Support Experience (R12.1.x or higher)

•5+ years Oracle EBS Procurement and Inventory module experience required

•Oracle EBS Order Management and Advanced Pricing Module experience a plus

Experience with Enterprise Command Centers a plus

•Experience in a distributed team environment preferred.

•Database experience (SQL, Data Warehousing, Oracle, Informix, etc.) preferred.

•Technical Writing and Analysis a plus

•Must have good troubleshooting, debugging and problem-solving skills.

•Must have good organizational, problem-solving, and analytical skills.

•Must have good written, email and verbal communication skills.

•Experience in various SDLC lifecycle phases including requirements build, deployment, testing and support

•Proven ability to handle and prioritize multiple projects and meet deadlines.

•Ability to work independently with minimal supervision and as a member of various teams.

•Experience in a distributed team environment preferred.

•Database experience (SQL, Data Warehousing, Oracle EBS R12, Informix, etc.) preferred.

•Experience working with EBS SCM Modules: INV, OM, PO, AP

•Excellent written and verbal communications skills.

•Ensures issues are identified, tracked, reported on, escalated, and resolved in a timely manner.

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

Functional Area Information Technology

Recruiter Rogers, Jamie

Req ID WCJR-018873

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.