White Cap Counter Sales in Santa Clara, California
Previously known as HD Supply - Construction & Industrial and now know as White Cap Supply Holdings, LLC ("White Cap"), White Cap is made up of four distinct businesses called White Cap, Contractors' Warehouse, Brafasco, and most recently Construction Supply Group.
White Cap has over 400 locations across 46 US States and 8 Canadian Provinces. Approximately 7,400 associates provide support for more than 230,000 customers.
In addition to value-add services, White Cap offers a portfolio of 400,000 SKUs that include concrete accessories and chemicals, engineered materials and fastening systems, steel products, tools and equipment, building envelope, safety and consumables, and wood products.
Job Description & Qualifications
Responsible for providing customers with assistance with products and securing orders. This position does not have any supervisory responsibilities.
Major Tasks, Responsibilities, and Key Accountabilities
Responds to customer requests for orders and quotations, deliveries, special orders, and will-calls that are received in-person or via phone, e-mail, written, and faxed correspondence.
Ensures the accuracy of all bids, invoicing, and special order quotes.
Responds to requests for telephone sales/quotes.
Processes all merchandise returns and tags defective merchandise for credit from the vendor.
Calls customer leads in order to increase store sales. Follows up on all open quotes.
Assist with helping customers in Tool Rental and through the register when needed
Performs other duties as assigned.
Nature and Scope
Selects correct processes from clearly prescribed rules, past practices, or instruction. Seeks advice and guidance on non-routine or problem areas from supervisor. Deviations from the norm are cleared by the supervisor.
Under close supervision, exercises limited latitude/independent judgment. Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor.
Typically located in a comfortable environment but with regular exposure to factors that may cause noticeable discomfort or a moderate risk of accident or illness, such as temperature extremes, moving machinery, loud noises, and fumes.
Ability to lift and carry up to 50 pounds in a physical environment. Ability to stand for periods of time up to and exceeding 60 minutes. Ability to make repetitive movements, such as using a 10-key or calculator, bending, or squatting.
Typically requires overnight travel less than 10% of the time.
Education and Experience
HS Diploma or GED strongly preferred. 0-2 years of experience in area of responsibility.
Preferred Qualifications & Job Specific Details
- 6-12 months sales experience and product knowledge.
Job Locations US-CA-Santa Clara
Posted Date 2 months ago (5/17/2021 7:50 PM)
Job ID 2021-43534
Business Unit Home Improvement Solutions
Functional Area Retail
Remote Position? No
Position Type Full-Time
White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.