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White Cap Credit and Collections Associate in Santa Ana, California

A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.

The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.

Job Summary

Responsible for notifying customers of delinquent accounts to solicit payment. Compute, classify, and record numerical data to keep financial records complete.

Major Tasks, Responsibilities, and Key Accountabilities

  • Confers with customer by telephone or in person to determine reason for overdue payment and review terms of sales, service, or credit contract.

  • Receives payments and posts amount paid to customer account.

  • Compiles and maintains basic credit information about financial status of customer and status of collection efforts.

  • Reviews and monitors credit sources, credit files, customer applications, and delinquent accounts.

  • Maintains records on credit risks, delinquent accounts and incomplete files.

  • Ensures compliance with established guidelines.

  • Performs other duties as assigned.

Nature and Scope

  • Refers complex, unusual problems to supervisor.

  • Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.

  • None.

Work Environment

  • Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

  • Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

  • No travel required.

Education and Experience

  • HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.

Preferred Qualifications

  • Knowledge of the construction industry

  • Previous collections experience

  • Basic understanding in MS office applications (Office, excel, etc.)

If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.

For California job seekers:

Pay Range

$19.10-$26.70 Hourly

California law requires the posting of the salary range for advertised jobs. This range is determined based on market data and internal pay practices to establish a minimum and maximum value for a job. Individual base pay is determined based on a variety of elements including experience, skills, internal equity and other factors. For additional details on benefits, please review the full job description on White Cap Jobs (https://whitecap.jobs/)

Functional Area Finance

Recruiter Johnson, Jasmine

Req ID WCJR-007746

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

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