White Cap Qualifications Sales Associate in Parsippany, New Jersey
Previously known as HD Supply - Construction & Industrial and now know as White Cap Supply Holdings, LLC ("White Cap"), White Cap is made up of four distinct businesses called White Cap, Contractors' Warehouse, Brafasco, and most recently Construction Supply Group.
White Cap has over 400 locations across 46 US States and 8 Canadian Provinces. Approximately 7,400 associates provide support for more than 230,000 customers.
In addition to value-add services, White Cap offers a portfolio of 400,000 SKUs that include concrete accessories and chemicals, engineered materials and fastening systems, steel products, tools and equipment, building envelope, safety and consumables, and wood products.
Job Description & Qualifications
Responsible for qualifying incoming leads from marketing channels as well as identified underserved or "small" unassigned customers. Identify the size of the company, identify the decision maker, and additional contacts. Determine the trade and the opportunity. Record information in a CRM and distribute the proper sales channel based on our sales coverage model.
Major Tasks, Responsibilities, and Key Accountabilities
Prospects for new sales opportunities via outbound calling and emailing, determining whether the individual or company is a qualified customer based on their product needs and specific criteria as established.
Routes qualified opportunities to the appropriate sales team for further development and closure.
Works through a lead queue to uncover qualified opportunities.
Teams with channel partners to have qualified leads followed up and close deals.
Utilizes and maintains the CRM system by adding contacts, keeping notes, setting follow-ups, and identifying opportunities.
Nature and Scope
Refers complex, unusual problems to supervisor.
Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Typically requires overnight travel less than 10% of the time.
Education and Experience
- HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
Preferred Qualifications & Job Specific Details
3+ years of customer service or sales experience.
Experience with Salesforce and other CRM.
Communicates well verbal and written.
Organization skills to meet calling objectives.
Job Locations US-NJ-Parsippany
Posted Date 1 month ago (2/4/2021 9:50 AM)
Job ID 2021-41404
Business Unit Construction Industrial WC
Functional Area Sales
Remote Position? No
Position Type Full-Time
White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.