White Cap Software Asset Management in Orlando, Florida
White Cap Supply Holdings, LLC ("White Cap") serves as a one-stop shop providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, residential and infrastructure end markets.
White Cap operates nearly 400 branches across the U.S. and Canada with approximately 7,000 employees, and offers nearly 450,000 SKUs to approximately 150,000 customers. White Cap includes the Brafasco and NCA brands in Canada and multiple brands that fall under Construction Supply Group.
White Cap was previously known as HD Supply Construction & Industrial and became an independent company in October 2020.
Job Description & Qualifications
Install, configure and maintain an organization's operating system, hardware and peripheral components. Analyze and resolve problems associated with server hardware and applications software.
Major Tasks, Responsibilities, and Key Accountabilities
Performs software installation, upgrades and maintenance.
Applies necessary software fixes. Monitoring systems and performance. Performs problem determination. Isolates problems within the infrastructure.
Performs diagnostic routines. Installs and configures new hardware. Provides LPAR configuration and support.
Participates in root-cause analysis of recurring issues, capacity planning, security set-up and enforcement, documenting processes by writing technical documents.
Performs back-up and restores and runs basic shell scripts.
Performs other duties and special projects as assigned.
Nature and Scope
Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
May provide general guidance/direction to or train junior level support or professional personnel.
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting in the same position or standing/walking and/or there is some requirement to lift or handle material or equipment of moderate weight (8-20 pounds).
Typically requires overnight travel less than 10% of the time.
Education and Experience
Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.
Preferred Qualifications & Job Specific Details
6 months to 1 year related experience and/or training.
Experience in a technical services/operations environment, providing customer service and managing multiple tasks.
Ability to provide 24x7 on-call support.
Job Locations US-FL-Orlando
Posted Date 1 week ago (10/8/2021 10:58 AM)
Job ID 2021-47165
Business Unit Construction Industrial WC
Functional Area Information Technology
Remote Position? No
Position Type Full-Time
White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.