White Cap Senior Systems Engineer in Orlando, Florida
White Cap Supply Holdings, LLC ("White Cap") serves as a one-stop shop providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, residential and infrastructure end markets.
White Cap operates nearly 400 branches across the U.S. and Canada with approximately 7,000 employees, and offers nearly 450,000 SKUs to approximately 150,000 customers. White Cap includes the Brafasco and NCA brands in Canada and multiple brands that fall under Construction Supply Group.
White Cap was previously known as HD Supply Construction & Industrial and became an independent company in October 2020.
Job Description & Qualifications
Responsible for developing, maintaining, and supporting technical infrastructure, hardware, and system software components for mid- to large-sized projects. Provide mentoring to junior team members.
Major Tasks, Responsibilities, and Key Accountabilities
Performs installation, configuration, maintenance, debugging, and support for systems software/hardware, including implementation support for multiple infrastructure platforms.
Tunes platforms to ensure expected availability and performance levels are achieved. Performs root cause analyses for service interruption recoveries. Creates preventative measures.
Identifies and tests processes for automation. Performs configuration prior to the quality assurance process. Conducts quality assurance reviews to ensure standards and best practices are followed.
Develops expert knowledge of industry best practices and uses that knowledge to provide technical support to project team members.
Provides 24/7 on-call support for assigned systems, including investigating and troubleshooting problems.
Interacts with requestors and architects to define system requirements. Translates the requirements into technical specifications. Interchangeably works with technical business-oriented teams.
Nature and Scope
Identifies key barriers/core problems and applies problem solving skills in order to deal creatively with complex situations. Troubleshoots and resolves complex problems. Makes decisions under conditions of uncertainty, sometimes with incomplete information, that produce effective end results.
Independently performs assignments with instruction limited to the expected results. Determines and develops an approach to solutions. Receives technical guidance only on unusual or complex problems or issues.
May oversee the completion of projects and assignments, including planning, assigning, monitoring and reviewing progress and accuracy of work, evaluating results, etc. Contributes to employees' professional development but does not have hiring or firing authority.
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Typically requires overnight travel less than 10% of the time.
Education and Experience
Typically requires BS/BA in a related discipline. Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field. Certification is required in some areas.
Preferred Qualifications & Job Specific Details
5-8 years of systems engineering experience preferred.
Demonstrated effective verbal, written, and organizational skills.
Strong troubleshooting and analytical skills.
Experience operating with minimal supervision while using experience and judgment to plan and accomplish goals.
Job Locations US-FL-Orlando
Posted Date 1 week ago (9/13/2021 1:39 PM)
Job ID 2021-46599
Business Unit Construction Industrial WC
Functional Area Information Technology
Remote Position? No
Position Type Full-Time
White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.