White Cap Jobs

Job Information

White Cap Mobile Device Managment in Orlando, Florida

Company Overview

White Cap Supply Holdings, LLC ("White Cap") serves as a one-stop shop providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, residential and infrastructure end markets.

White Cap operates nearly 400 branches across the U.S. and Canada with approximately 7,000 employees, and offers nearly 450,000 SKUs to approximately 150,000 customers. White Cap includes the Brafasco and NCA brands in Canada and multiple brands that fall under Construction Supply Group.

White Cap was previously known as HD Supply Construction & Industrial and became an independent company in October 2020.

Job Description & Qualifications

Job Summary

Responsible for developing, maintaining, and supporting technical infrastructure, hardware, and system software components for small- to mid-sized projects.

Major Tasks, Responsibilities, and Key Accountabilities

Performs installation, configuration, maintenance, debugging and support for systems software/hardware, including implementation support for multiple infrastructure platforms on mid-sized and smaller projects.

Tunes platforms to ensure expected availability and performance levels are achieved. Performs root cause analyses for service interruption recoveries. Creates preventative measures and presents to management.

Identifies and tests processes for automation. Performs configuration prior to the quality assurance process.

Develops expert knowledge of industry best practices and uses that knowledge to provide technical support to project team members.

Provides 24/7 on-call support for assigned systems, including investigating and troubleshooting problems.

Discusses issues with users and translates issues to determine appropriate technical solutions.

Nature and Scope

Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.

Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.

May provide general guidance/direction to or train junior level support or professional personnel.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Most of the time is spent sitting or standing in the same location and/or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds).

Typically requires overnight travel less than 10% of the time.

Education and Experience

Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.

Preferred Qualifications & Job Specific Details

Preferred Qualifications

  • 3-5 years of systems engineering experience preferred.

  • Demonstrated effective verbal, written, and organizational skills.

  • Strong troubleshooting and analytical skills.

  • Experience operating with minimal supervision.

PRID

PRID163

Job Locations US-FL-Orlando

Posted Date 1 week ago (10/8/2021 10:58 AM)

Job ID 2021-47166

Business Unit Construction Industrial WC

Functional Area Information Technology

Remote Position? No

Position Type Full-Time

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.

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