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Job Information

White Cap Jira Administrator in Orlando, Florida

Company Overview

White Cap Supply Holdings, LLC ("White Cap") serves as a one-stop shop providing concrete accessories and chemicals, tools and equipment, building materials and fasteners, erosion and waterproofing and safety products to professional contractors by meeting their distinct and customized supply needs in non-residential, residential and infrastructure end markets.

White Cap operates nearly 400 branches across the U.S. and Canada with approximately 7,000 employees, and offers nearly 450,000 SKUs to approximately 150,000 customers. White Cap includes the Brafasco and NCA brands in Canada and multiple brands that fall under Construction Supply Group.

White Cap was previously known as HD Supply Construction & Industrial and became an independent company in October 2020.

Job Description & Qualifications

Job Summary

Serve as subject matter expert in the design, implementation, and support of critical ECC 6.0, Solution Manager, VIRSA, Content Server, and other SAP systems. Utilize technical skills to respond to critical situations, problem identification, and problem resolution. Work with support teams as well as the business and technical community.

Major Tasks, Responsibilities, and Key Accountabilities

Serves as a lead integrator to the functional business teams for technical services provided by the BASIS team, client infrastructure provider, and vendors/other service providers.

Collaborates with team to determine strategy and plan for system implementations and upgrades.

Develops practices and procedures to manage technologies based on 'best practice' standards. Leads effort to develop technical standards to support and operate technologies within the system landscape.

Develops methodologies and practices to manage and plan system capacity based on projected growth rate to ensure system performance remains at acceptable levels.

Contributes to the development of strategies and methodologies to manage the system's lifecycle program in terms of ensuring compliance with vendor release.

Designs, develops, and maintains a system landscape that accommodates multiple support functions such as prototyping, development, testing, and training.

Defines the processes and procedures necessary to operate and monitor the technical environments. Implements and supports enterprise applications in a global environment.

Develops and tracks activities through project plans. Ensures that projects meet established time and cost parameters while adhering to established practices, procedures, and standards.

Nature and Scope

Displays the highest level of critical thinking and analysis in bringing successful resolution to high-impact, complex, and/or cross-departmental problems. Makes prompt, sound decisions when faced with complex and often contradictory alternatives that result in successful outcomes.

Operates with considerable latitude. Situations may have little or no precedent requiring original or new concepts or approaches without guidance from others. Reaches decisions under conditions of uncertainty.

Develops or engages/directs others in developing innovative solutions to important, highly complex strategic and operating problems; cross-departmental considerations are often present.

Work Environment

Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.

Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.

Typically requires overnight travel less than 10% of the time.

Education and Experience

Typically requires BS/BA in a related discipline. Generally 8+ years of experience in a related field OR MS/MA and generally 5+ years of experience in a related field. Certification is required in some areas.

Preferred Qualifications & Job Specific Details

Preferred Qualifications

  • 7+ years of relative experience; SAP Basis Administration Certification.

  • Strong NetWeaver experience and familiarity with SAP ECC 5.0/6.0, CRM, SCM, BW, Enterprise Portal, and Solution Manager XI/UNIX/Linux.

  • Experience with High-Available Cluster solutions for SAP/Basic Oracle. Familiarity with SAP running on Linux and Oracle.

  • Support Pack Installation/Performance Monitoring/SAP heterogeneous copy/On Call Support Capability/Change Management experience.

  • Technical experience to manage and support SAP including general Basis Administration, Work Bench Organizer, Data Dictionary, Transport Management system, Client Strategy, System Landscape, and On-line Support System.



Job Locations US-FL-Orlando

Posted Date 2 weeks ago (11/22/2021 2:18 PM)

Job ID 2021-47946

Business Unit Construction Industrial WC

Functional Area Information Technology

Remote Position? No

Position Type Full-Time

White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.