White Cap Credit Associate in Omaha, Nebraska
Previously known as HD Supply - Construction & Industrial and now know as White Cap Supply Holdings, LLC ("White Cap"), White Cap is made up of four distinct businesses called White Cap, Contractors' Warehouse, Brafasco, and most recently Construction Supply Group.
White Cap has over 400 locations across 46 US States and 8 Canadian Provinces. Approximately 7,400 associates provide support for more than 230,000 customers.
In addition to value-add services, White Cap offers a portfolio of 400,000 SKUs that include concrete accessories and chemicals, engineered materials and fastening systems, steel products, tools and equipment, building envelope, safety and consumables, and wood products.
Job Description & Qualifications
Responsible for the routine maintenance of accounts receivable calculations and records, including cash receipts, claims, overdue invoices, interest charges, refunds, and related items. Maintains vendor compliance and acceptable customer service levels.
Major Tasks, Responsibilities and Key Accountabilities
Performs all phases of credit application processing within established standards, including checking credit as requested for applications and pending orders. Reviews and approves or declines credit applications that fall within established standards.
Computes and records interest charges, refunds, and similar items. Prepares account statements.
Performs basic data entry and general data research within department systems in order to update and maintain account information. Verifies data entry of account information in multiple systems.
Coordinates and follows up with service centers regarding missing collect on delivery (COD) checks. Records and distributes COD checks to customers.
Researches unapplied payments and notifies customers, records responses, and processes refund/application requests.
Tracks and researches short payments from customers to determine the need for rebilling or balance write offs. Supports customer requests for special billing services.
Analyzes exceptions. Reviews correspondence for follow-ups on unresolved items to appropriate departments.
Maintains vendor compliance and acceptable customer service levels and performs other clerical functions necessary to support the accounts receivable department.
Nature and Scope
Refers complex, unusual problems to supervisor.
Under general supervision, exercises some judgment in accordance with well-defined policies, procedures, and techniques. Work typically involves regular review of output by a senior coworker or supervisor.
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
No travel required.
Education and Experience
HS Diploma or GED strongly preferred. Specialized skills training/certification may be required. Generally 2-5 years of experience in area of responsibility.
Preferred Qualifications & Job Specific Details
Prelim, lien, and bond knowledge in construction industry.
Experience researching construction property owner information.
Construction collections experience is a plus.
Excel spreadsheet - Intermediate Proficiency (VLOOKUPS, HLOOKUPS, & etc.).
Works well independently and with a team.
Job Locations US-NE-Omaha | US-FL-Orlando | US-GA-Atlanta | US-TX-Dallas
Posted Date 2 months ago (5/25/2021 1:29 PM)
Job ID 2021-41212
Business Unit Construction Industrial WC
Functional Area Credit/Collection Services
Remote Position? No
Position Type Full-Time
White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.