White Cap Systems Engineer - IT Services in Florida
A position at White Cap isn’t your ordinary job. You’ll work in an exciting and diverse environment, meet interesting people, and have a variety of career opportunities.
The White Cap family is committed to Building Trust on Every Job. We do this by being deeply knowledgeable, fully capable, and always dependable, and our associates are the driving force behind this commitment.
Responsible for developing, maintaining, and supporting technical infrastructure, hardware, and system software components for small- to mid-sized projects.
Major Tasks, Responsibilities, and Key Accountabilities
Performs installation, configuration, maintenance, debugging and support for systems software/hardware, including implementation support for multiple infrastructure platforms on mid-sized and smaller projects.
Tunes platforms to ensure expected availability and performance levels are achieved. Performs root cause analyses for service interruption recoveries. Creates preventative measures and presents to management.
Identifies and tests processes for automation. Performs configuration prior to the quality assurance process.
Develops expert knowledge of industry best practices and uses that knowledge to provide technical support to project team members.
Provides 24/7 on-call support for assigned systems, including investigating and troubleshooting problems.
Discusses issues with users and translates issues to determine appropriate technical solutions.
Nature and Scope
Demonstrates skill in data analysis techniques by resolving missing/incomplete information and inconsistencies/anomalies in more complex research/data.
Nature of work requires increasing independence; receives guidance only on unusual, complex problems or issues. Work review typically involves periodic review of output by a supervisor and/or direct customers of the process.
May provide general guidance/direction to or train junior level support or professional personnel.
Located in a comfortable indoor area. Any unpleasant conditions would be infrequent and not objectionable.
Most of the time is spent sitting or standing in the same location and/or there may be a need to stoop regularly or move/lift light material or equipment (typically less than 8 pounds).
Typically requires overnight travel less than 10% of the time.
Education and Experience
- Typically requires BS/BA in a related discipline. Generally 2-5 years of experience in a related field OR MS/MA and generally 2-4 years of experience in a related field. Certification is required in some areas.
Purpose of the Role:
Perform systems administration tasks for various IT applications
Design and build automation to support systems administration
Perform user management and other configuration in various IT applications
Interest in a balanced technical role with a well-rounded skill set (technical development and process improvement)
Technical background (Information Systems degree or similar)
Excellent written and verbal communication
Ability to work well under pressure and multi-task to meet deadlines
Ability to quickly learn new skills in a fast-paced dynamic environment
Good time management and the ability to work autonomously using initiative
High aptitude for creative problem solving and willingness to challenge & improve best practices
Client facing or consultant experience, technical or otherwise
Systems Administration experience in Jira, ServiceNow, Smartsheet or similar
RPA experience, preferably UiPath, process implementations
If you’re looking to play a role in building America, consider one of our open opportunities. We can’t wait to meet you.
Functional Area Information Technology
Recruiter Saunders, Kimberly
Req ID WCJR-008836
White Cap is an Equal Opportunity Minority/Female/Individuals with Disabilities/Protected Veteran and Affirmative Action Employer. White Cap considers for employment and hires qualified candidates without regard to age, race, religion, color, sex, sexual orientation, gender, gender identity, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law.